CONTACT US & RETURN/EXCHANGE POLICY
Phone Number: (516) 388-7821 or (646) 271-3228
Email: 2020libc@gmail.com
PRO SHOP RETURN & EXCHANGE POLICY
- Merchandise can be returned/exchanged within 10 days from the purchased date as long as there is a receipt and the item is not used. For online orders, return/exchange window is 10 days from received date and return label is not free.
- We will not accept any return or exchange if there's any sign of use on the merchandise.
- All rackets purchased will not be acceptable for return or exchange if the racket has been strung and/or the grip label has been removed.
- For online purchase, we will not accept return or exchange of any defective items unless you have a video of your item upon opening proving the item was received defective. The video must strictly start from opening the package.